UPI
Refund hits the linked account within minutes, up to 24 hours.
We pack with care, but produce is alive — once in a while something slips through. Here is exactly how we fix it, fast.
Money back on the same day for online payments. Always.
If you say it wasn't fresh, we believe you. No photos required.
Refund to source, store wallet, or a free replacement — your call.
Open the order, tap "Report an issue" on the line item, choose what went wrong.
For most cases we approve within minutes — no agent wait, no callbacks.
Refund to original method, credit your wallet, or get a free replacement on the next slot.
Refunds hit your account in 3–5 days (cards) or seconds (wallet & UPI).
Refund hits the linked account within minutes, up to 24 hours.
Visible on your statement in 3–5 working days, depending on the bank.
2–4 working days. We can show you the bank reference number.
Instant to your Fresh Green wallet, or to a bank account in 5–7 days.